Frequently Asked Questions
Browse to learn all about our services, special experiences and why we’re the right fit for you. If you have any additional questions that haven’t been answered, please get in touch and we’ll be happy to assist you.
How do I book a tour?
Go to the page of the tour of your choice. Select the desired date and the number of participants. You will me prompted to enter your details, follow the instructions and complete de booking by making the payment.
My desired date appears unavailable. Why is that?
Availability varies throughout the year, December through March is by far the busiest period. We encourage our guests to book in advance. Feel free to contact us via email with your desired dates and we will try our best to accommodate you.
Will there be other people in the tour?
Just yourself, and your party enjoying the experience; no one else, no interruptions, no rush, highly flexible and a fully dedicated guide to assist you. 100% of tours we run are private.
How far in advance do I need to book?
We suggest you book anytime from 4 to 12 weeks prior the tour date to ensure availability, especially if you are traveling during peak season.
Do you take last-minute bookings?
We will do our best to organize your last-minute tour, however, it may not be possible due to lack of availability of guides, venues, etc.
Can I book a tour for a group larger than the maximum size stated?
Yes, we can organize larger groups, simply reach out to us and we will accommodate your request. You will receive a reply within 24 hours.
Can I book your tours if I’m traveling with children?
Absolutely, we can adapt our itineraries to children of all ages. It’s essential to leave a comment with this information at the time of the booking. .
Are your tours wheelchair accessible?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand the answer.
What language do you offer tours in?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand the answer.